Calibration Certificate Managment
Case Study
Electronically Managing Calibration Certificates
The Problem
Calibration of industrial equipment is key to producing products that meet a tolerance standard. Calibrated equipment came with a certificate that specified the tolerances to which a device was calibrated. These certificates had to be manually managed, and it was a challenge to determine when recertification was necessary
The Goal
Solution Summary
The calibration company was looking for a competitive edge by giving its customers an electronic way to manage calibration certificates, and at the same time, remind customers when it was time to recalibrate their devices.
Strategic Data Systems worked with this client to build a cloud-based certificate management system. Devices were tagged, and the tag could be used to electronically download the certification history of the device. Additionally, the customer would be notified when it was time to re-certify a device in order to remain compliant.
This resulted in improved customer satisfaction, as it solved a major issue of managing paper certificates. The customer could now access certification data from anywhere, and did not have to rely on paper files at the office. The customer also knows when the device needs to be re-certified resulting in more predictability in forecasting for the certificate company.
#Cloud
#Manufacturing
#Calibration
#Remote Project Team
